We are a small team doing big things!
Providing email support, chat support and social media support so you can deliver great customer service without having to spend a minute of your time on it. The SheHelps.Support Team started in 2014, aims to provide unique and cutting-edge business support virtually with a passion for helping Entrepreneurs take their business to the next level. Founded and Owned by Ashley Brown, we pride ourselves on being a workplace that works hard, has fun, and serves our clients with A+ quality every day.
Offering 24 x 7 monitoring, 365 days a year! We are here to make sure your customers get the best customer support possible. We offer FULL support along with a dedicated account manager so you can rest easy. Our agents receive special training in YOUR product, business and/or service so they can provide top-notch support.
MEET CUSTOMER EXPECTATIONS – GROW YOUR BUSINESS
We help with all of the following:
Increase Customer Lifetime Value and Create Customer Loyalty
Order Processing
Chargeback Management
Refund Processing
Customer Retention Focused including upsells, downsells, save the sale techniques
Canned Response set up for tech support, program/product questions, billing etc.
Custom Help Center Build Out
Customer satisfaction surveys, exit surveys, tagging so you can understand your audience behaviours.